Pizza Hut SUCKS!
Anna and I tried to order a pizza the other night. It didn’t work out so well. This is now the third order in a row that Pizza Hut has completely screwed up. Personally, I have no great love for Pizza Hut. I think their pizza is mediocre at best, but Anna loves the stuff. So, we keep ordering from there. Three orders ago the dough of my pizza was pretty much raw — almost completely uncooked. Two orders ago, my pizza was fine, but Anna received someone else’s order — her pizza arrived completely different than how she had ordered it. But, this last order took the cake.
I’d say it took a solid ten minutes of talking with the guy on the phone before he finally understood our order and got it all entered into his computer. The order wasn’t complicated or anything: Two medium cheese lover’s pizzas. One with pepperoni and mushrooms, and the other with pepperoni and green olives. Simple huh? Not for him! Anna did the talking, and I heard this part of the conversation take place:
“Two medium cheese lover’s…. no, cheese lover’s… medium… yes…. cheese lover’s…. medium…. no….yes, both… yes… yes… two… medium size… yes, cheese lover’s… yes, two medium cheese lover’s”
Anna claims that after each time she said something, she could hear the clicking of computer keys and the whispering of “What in the hell?!?!? (heavy sigh) Ahh, what the…?!?!… (havy sigh) dammnit!”
Then, there was a long pause and I heard Anna say: “Well, can I tell you what I want on them?” Apparently, the guy finally got the “two medium cheese lover’s” part down, and then said “Ok, your order is on its way!”
Then, I heard this part of the conversation take place:
“On the first pizza I’d like pepperoni and mushrooms…. ok, but the second one’s different…. ok, on the second, pepperoni and green olives… no, mushrooms on the first and olives on the second… no, we want pepperoni on both… yes, both with pepperoni…then, mushrooms on one and olives on the other… yes… yes… pepperoni… yes, cheese lovers…. no, just on one… yes, the other with mushrooms… no, mushrooms just on one of the pizzas.”
So, that finally gets all cleared up, and Anna then proceeds to really throw this guy for a loop:
“And, we have a coupon.” She says.
Oh my god! I could almost hear the sound of this guy’s brain exploding coming through the phone. Our coupon was for two medium pizzas at the special price of $15.99, and right on the coupon it says you could upgrade your order to the “lover’s” recipe pizzas for just $4.00 more. (That is a scan of the actual coupon we tried to use at the top of this entry.)
There was another solid few minutes of Anna hemming and hawing with this guy, multiple repeats of Anna reading and re-reading the exact details of the coupon, along with some general disagreement. And, then I heard her say:
“Well, it doesn’t say that on the coupon… Well, they’ve printed the coupon wrong then… Well, shouldn’t it say that on the coupon?”
Then, she hung up the phone, rolled her eyes and shook her head in disgust and said: “We can’t use the coupon, the order is $28.00”
Apparently, the order taker was unable to get his computer to recognize the coupon, and came to the conclusion that the coupon was only good for “meat lover’s” pizzas, and not “cheese lover’s”. Even though that’s not what the coupon says, it says: “Make them lover’s recipe for only $4 more!” The implication is clearly that this coupon should be good for either meat or cheese lover’s pizzas.
When Anna informed him of what the coupon said, he replied: “Well, it’s not my fault that there’s a misprint on the coupon!”
What a moron! Of course it’s your fault, jackass! You work for the company! What an idiot! I was, however, quite surprised when our order arrived intact and how we’d ordered it. Because of the confusion, and obvious mental deficiencies on the part of the Pizza Hut employee, I was sure that our orders would again be severely fucked up. But, for the first time in a couple of orders, at least our pizzas were cooked and they were both as we had ordered them. We just ended up paying $8.00 more than we were supposed to.
Man, if I never order from Pizza Hut again, I’d be perfectly happy. Pizza from Hog’s Back Pizza, or The House of Lasagna kicks the shit out of Pizza Hut pizza anyway (and when you’ve ordered 5 pizzas from HoL, you get your next one absolutely free!) But, Anna love’s Pizza Hut for some strange reason.
I have to ask, was this one of those new Pizza hut exchange order takers or just a burnt out looser who couldn’t get a job at Wendy’s?
Who the hell knows? It boggles my mind. It’s difficult to imagine very many other jobs that would be more simplistic than doing what this guy does, and Pizza Hut still can’t find people to man the position without experiencing any great level of difficulty?!?! I’m not sure whether it’s more of a sad illustration of Pizza Hut, or people in general.
And, last night we ordered pizza again! This time we ordered it from the House of Lasagna. Anna did the ordering once again, and here’s the conversation that I heard take place on the phone this time:
“Yes, I’d like a delivery please… (Anna states address)….One medium pizza, with extra cheese, pepperoni and mushrooms. One order of lasagna. An order of garlic cheese bread and four bottles of Pepsi…. (pause)… Ok, thank-you!”
So simple! The guy got it all right the very first time and our order soon arrived hot and made to perfection!
um.. dude.. why didnt you just go to the store.. the people that answer the phones for piza hut are retarded.. i work at pizza hut.. we keep the sane people to deal with in person and the retards to be kept in teh back on the phones
Actually I do go to Pizza Hut for dinner from time to time. (Perhaps 3 or 4 times a year) Of course, on the night in question, the whole point was to NOT go out, and instead order in. While I must say that it is true that I’ve never had any problems with Pizza Hut when actually visiting a location. (Aside from their pizza being just a small cut above mediocre at best.) I hardly think that gives them an excuse to run a ridiculously idiotic delivery service.
Actually…our store here in Indiana is so bug invested…that we get at least 1 complaint a night and basically have to buy the silence of the customer. Consider yourself lucky to have fucked up pizzas and not cockroach ones.
OMG!!! I HATE PIZZA HUT! Okay, not really! lol… I am just annoyed with them! i swear! i am so hungry right now… i don’t want to make anything so i call the fuckers to order a damn pizza and the dumb idiot tells me that they aren’t taking deliveries because they don’t have a fucking driver tonight!! well i cant go there and and get the damn thing because i am babysitting my 2 mth old niece for my brother and she’s asleep in her bed. so i figured i would call the next nearest one and those fools tell me that they can’t deliver to me be cause im not in there area, but there is less then half a mile difference in the distance between their store and the one that i called to our house! so now im just going to call pap johnz or something! i am sooo mad and hungry to make it even worse! lol!
i work at pizza hut intill my school starts and let me tell you DONT ORDER FROM IT! the Fat cats at pizza hut are some greedy fkers, and they are heartless. plus if you find out how they make the pizza you will never order form there again. PIZZA HUT SHOULD BE BURNED DOWN!
PS: tip the driver, because its a pain in the ass to find your ugly house and not get robbed or shoot in the way.
Yeah, I work there. Our shit sucks.
I was a driver for the hut for 10 years and it was the most fucked up place in the world to work. I stayed for the tips and worked for people not smart enough to be one of my pets. Fuck Pizza Hut! Fuck them up their stupid asses!
I’m sitting here with a slice of Pizza Hut Pizza that just arrived. Now I’m not sure how they made it, but I can guess… 1. They completely skipped the part about putting marinara sauce on it (since there is literally none) 2. Instead of cheese they had Dandruff Dan just shake his head all over the pie 3. They placed it in the oven on 800 degrees celcius for approx. 7 hours (seriously the pepperoni are black) PIZZA HUT SUCKS! Dominos (although still not gourmet) is way better tasting and much cheaper. Not to mention more reliable to get your order right. REVOLUTION IS AFOOT, COMRADES! DEATH TO PIZZA HUT! HAZAA!
Well, I have to say that since I wrote this original post, just over a year ago, we’ve ordered from Pizza Hut perhaps another five or six times. And, miracle of miracles, there are no further horror stories to tell. While the pizzas that we have ordered in that time span was nothing to write home about – just mediocre, passable pizzas (But, Anna still loves them for some odd reason) we haven’t experienced any further major catastrophes.
However, I believe I have been noticing something… and perhaps someone else in the Ottawa area can help me out and let me know that I’m not just losing my mind… but, are Pizza Hut pizzas gradually getting smaller and smaller?
I mean, I think that every month or two, they are shaving perhaps an eighth of an inch off of their pizzas. Maybe they’re doing this because they’ve figured they need to save money by making their 12-inch mediums into 9-inch pizzas, but figure that if they just cut it down all at once that people would complain? I dunno.
But, man, I swear the mediums that we order have gotten down-right tiny! They’ve got to be around 10 inches or so now. I can almost stretch my hand, from thumb-tip to middle finger-tip, across the entire surface of the pizza. Whenever I open the box now, after our order arrives, I see this minuscule little disc of a pizza sitting in there, and I think “That can’t be right! They’ve mixed up my order and sent me a small!”
Anyway, we get pizza delivered at least once a week, sometimes twice, and I’m happy to say that most times I have been able to talk Anna into ordering from Hog’s Back Pizza or The House of Lasagna. Both places always deliver piping hot, made exactly to order, super-tasty pizzas covered in ginormous, truly obscene gobs of cheese.And, their mediums are the size that a medium should be – just enough to feed a hungry 6 foot one inch tall, 210 lb male with two pieces left over to eat cold the next morning.
But, Hog’s Back’s sauce is a little better than house of Lasagna, and House of Lasagna’s crust is a little better than Hog’s Back’s. Other than that, the two pizzas are pretty much equal in just about every aspect. So, it’s always a little bit of a dilemma as to which we are going to order in any given week. (Is my mouth craving better sauce, or better crust this week?)
Of course, The House of Lasagna does have that “Your sixth pizza is absolutely free” deal. And, that’s one heck of an incentive. …*nudge* *nudge* *wink* *wink* Hog’s Back Pizza!
Motherfucker! I spoke too soon! Yesterday I posted the previous comment about not having had any bad experiences with Pizza Hut for quite some time. Well, guess what… Tonight Anna says “I’m hungry! I want Pizza hut.” So, we ordered it.
ONE HOUR AND FIFTEEN MINUTES later we called Pizza Hut asking if they were planning on sending a pizza to us any time soon. “The driver left here about 12 minutes ago, so he should be there soon.” said the Pizza Hut employee. Sure enough, not more than a minute later he was knocking at our door with luke-warm pizzas in hand.
Fucking Pizza Hut. I wish Anna would get over this crazy love she has for the place.
Maybe Anna has the munchies. The only people who truly like the stuff are smoking Marijuana. If you saw how they handle the food you’d understand Anna, that dog food is cleaner. I never got good service from their staff and there’s always been a problem with hygiene. One waitress dropped a bun on the floor, looked around and put it back in the customers pizza. Everytime I go there the dishes are filthy and have leftover sauce and other unidentifiable things on them from the previous customer. The tables get cleaned with rags that leave grease marks all over the table. It’s a drug addicts restaurant!
PIZZA HUT SUCKS!
First they couldn’t find my address in their computer, which took over 5 minutes to search for, to deliver my pizza. I live 0.94 miles from pizza on typical, in-town road. So my husband went to pick it up. He brought home a large that looked like a medium. We ordered 5 toppings; you could’ve added all the little pieces up on your fingers. This pizza was $20! I was willing to pay for every topping I ordered/wanted. So, my husband took it back, the manager apologize, and received our money back. He went down the road 1/2 mile at the no-name, local pizza joint and picked up our usual pizza. So much for falling for one of Pizza Hut’s famous, tempting commercials!
PIZZA HUT SUCKS!
Vote for the robot and send a message to the sucky humans at Pizza Hut:
http://www.votepizzatron.com/rules.html
I worked for years and here is how their computer works and may help with your order next time.
the computer can only take one pizza at a time so order order
1 medium pan cheese lover with pepperoni and mushroom
and a
medium pan cheese lover with pepperoni and olives.
then offer your coupon.
I was a person who could work out a bigger order at once but many teen age kids can not. Plus the pizza hut computer set up is a total pain so be sure to give your order at a reasonable speed to find the buttons that change location in different menus.
I’ve only been working for Pizza Hut for a week, I would of appreciated the “training” I was supposed to get, but found it easier to just use common sense and not bother anyone or seem stupid…As for taking orders on the computer!! To see it for the first time is a nightmare, each time I’ve asked for help, a different person shows me a different way….always ending with that fucking catchphrase “It’s easy once you know how” maybe, but until I do know how, it aint easy, and to have a customer huffing and puffing on the line, trying to find their address, the menu items, hold the phone, have another phone ringing, a customer asking you something is NOT easy….As far as the coupons..Thats just another pain in the ass, especially when the customer cant even find a 2 figure number on it, and expect us to know everything on the menu, the time of delivery, etc, etc, I do tell the customers I’m new and training (lol), some are very patient, others are just too ignorant to care.
Working for Pizza Slut sucks, every morning I go in, the place is FILTHY from the night before, no one does shit except goof off, drink up free shit, party when the doors are shut and dont give a damn about the customers or the next shift change, it’s a joke, the pays a joke, the rules go in one ear and out the other and I’m sick of being expected to do everything in 4 hours.
Too many chiefs and not enough Indians, put a managers shirt on some fat fuckers back and he thinks he owns the joint, huffing and puffing and throwing his weight around, but wtf is a server supposed to say on $2.50 an hour? I’ll tell ya what, fuck all, cant say shit, people are queing up to work at this dump, and a job’s a job, but this place, or should I say the employee’s treat it as a incoming wage, thats it. clock in, drink eat and be merry and fuck everyone else, so much for team work huh? team work my ass!!!
I want to work, I want to hold my head up, but I cant stand working with fools and bimbo’s, so till another better paid, job arises I shall be still here working my ass off, sweating like a ni**er trying to tell the truth!!!
I used to be an assistant manager at Pizza Hut before I began working at Cisco Systems. While there are a ton of morons that get hired by them, no employee whatsoever is in charge of printing those coupons, so it was not his fault for the misprint. However, from the sound of it, it seems his CSR skills are horrible to have put you in such a tirade.
Here’s another funny tidbit. Your pizzas are being cooked by high school losers, dropouts, and habitual drug users. Pizza Hut has no drug policy because if they did, they’d lose 75% of their employees. They claim to promote high professional standards, but that’s complete bullshit since I’ve seen so many employees get away with coming to work drunk, yet I had an employee belitted before my eyes for having side burns too long. He was substance free and yet, he got constantly harassed for his side burns while people came impaired to work!!!
I work for Pizza hut, Im overworked, underpaid and it really sucks, no breaks, expected to work off the clock, clean up the FILTHY sink area, the cooks do NOT wash their hands, the food is left out for hours, the floors are disgusting, the managers dont give a shit,All they do is sit on their fat ass’s smoking and eating and getting fatter while the young and the old do EVERYTHING!!!
They have their favorites, and thats all they care about, any one that will kiss their ass.and do NOT expect a thank you, lmfao, you will never get one, unless some ignorant asshole write a champs card, just to make themselves look better!!
This dump hires 1 a month, yet looses 2…wtf?..Plus they re-hire assholes and forget why they left in the first place!…DUH
The only people they hire are the young and the old,the desperate, uneducated, lazy, ignorant and every one ends up NOT caring within a week…This place needs a MAJOR Managment overhaul..
They need to stop the employees coming in on they days off, walking about behind the cutting table, eating up shit, using the phones, I mean, who the fuck goes to work on their day off?…People that aint got nothing else to do or are flirting, and they interupt those that try to work, with stupid fucking questions, your dripping in sweat, run to death, not had a break, trying to do 3 things at once, and some idiot bimbo comes up and says ” what ya doing?”……..Seriously, Pizza Hut are making enough money to have a major shakedown and get their fingers out their ass’s and do something before they loose it ALL to BAD managment!!!
The public NEED to know exactly how bad Pizza hut treat their employees,how the managers who dont have a pot to piss in, crawl from one employee to another trying to get them to countersign a $1.200.00 loan, get lied to, have your hours cut from 38 to 6, watch as the managers take orders of over $200 and do NOT run it through the system, then pocket the money, how future employees, hand in applications and watch it get thrown in the trash!!!
See flys. cockroaches and LIVE maggots crawling around the floor, and salad area!! How the lesbians and gays are treated better, how some servers get paid more than other servers, despite wearing the same uniform, doing the same job…..Pizza Hut is a rip off, it costs 34cents to make a fuckin pizza , yet they charge $16????
“How the lesbians and gays are treated better”
Huh? What does that mean? Treated better than what?
I’m reading all the comments on this page and as I keep reading my jaw drops more and more. I’m a manager for a Pizza Hut in Wisconsin. What everyone is saying about there stores do not mean its at all Pizza Huts. A store can only grow strong if there crew is strong. We treat our crew like family and becouse of that our team understands the job they must do. They know when its time to work and when they can have fun. The Guest is our true boss becouse if we don’t take time to understand them there wouldn’t be a Pizza Hut. The rules that Pizza Hut sets for one store should be fallowed in every store. Pizza Hut does have a drug checking of all employees, now if your store managers do it is another thing. Also, at our store we have a timer that goes off every 20 mins. and every employees must wash there hands and arms. Employee hours and pay is not something that should change. If you get 23 hrs one week and 6 hrs the next you need to talk to your store manager. We don’t short people hrs. without talking to them first. Now if its 4-5 hrs har and there but not 15 hrs. I have worked at 2 other pizza places and let me tell you the truth Pizza Hut is by far the cleanest. Little ma and pa places my be quicker with your order becouse they write it on paper, but your getting food that doesnt get checked right to make sure your safe. I know becouse I worked at them. I know how Pizza Hut is meant to work and If the managment is doing it all right none of these comment would be on here. Its gross to hear about bugs in a store or employees not being treated right or guest being treated bad. If your a quest or a worker at a pizza hut and you see this contact Pizza Hut (1-800-948-8488 Customer Service or 1-972-338-7700 Corporate Office) They want to hear this stuff and they will change things if a store is messing up.
Hi Dan, and thank-you for your comment.
Of course each franchise should be judged, in large part, on their own merits. And, of course, the conditions of one location doesn’t necessarily reflect on all locations. But, with that in mind, they are all controlled, ultimately, by Yum! Brands, Inc. So, if such conditions turn out to be fairly common, it does speak to the ability of that corporation to run their business and keep things in check on the whole.
But, as I said earlier in this thread, I visit Pizza Hut a few times a year. I’ve been doing so for years, and I, personally, have never had a problem when actually visiting a location. The locations have always been reasonably clean or better, and the service has always been acceptable or better. As I’ve mentioned, I’m not a huge fan of the pizza at Pizza Hut, but as far as I can remember, when visiting a location, the food has always been to at least a reasonable standard of quality.
My problems have been solely with their delivery service in my area – it really is a joke. I’d say we, quite literally, hit around a 50% problem-free ordering experience when we call for a delivery. At least half of the time we order either there is a fairly major hassle trying to get our order placed, the food arrives other than how we had ordered it, it’s cold or uncooked, or there is an unreasonably long delivery time, etc.
This 50/50 average is calculated over years (better than a decade) of ordering from Pizza Hut at least once a month to once every other month or so. So, I’d say that is just a completely unacceptable level of service. We’ve been ordering from two “mom & pop” pizza shops, almost exclusively, for the same length of time, and quite a bit more often than we order from Pizza Hut, and I honestly can’t remember a single bad experience from either. Our food always arrives cooked well, how we’d ordered it, and in a reasonable amount of time. And, there’s never been any sort of major hassle or confusion on the phone.
I’m sure your Pizza Hut location is a fine and well run establishment. I’ve been to many that were. But, trust me, Yum! Brands, Inc. would seem to have some serious problems they need to address somewhere.
PackOfLlamas: The coupon wasn’t misprinted. The employee just couldn’t get his computer to recognize it, so he made the assumption that it was a misprint on the coupon. But, we get those exact coupons in the mail fairly regularly. We’ve used them quite often. There is no misprint.
But, even if it was misprinted “Well, It’s not my fault!” is the wrong answer to give to the customer. He’s employed by the company, he is acting as representative for the company, and as liaison between the customer and company – he’s getting paid to do it! So, it most certainly IS his fault – it is the fault of the company, and he represents the company! It’s HIS DAMN FAULT! It’s certainly not the customers fault!!!
Getting a bit touchy there huh Derek?
Pizza Hut employees are UNDERPAID for the work they do, the crap they get from customers, and the shit from managers day in day out…You pay someone minimum wage, you get a minimum wages’s days work out of them, bottom line is, we work at Pizza hut till something better comes along or we are fired!
The customers are the biggest pain in the ass, ost of them dont know wtf they want, even though they call us, they have a coupon but cant find the fucking little box on the right side with 2 or 3 numbers in it, we are run to death, worked till 3am, yet pizza hut closes at 10pm wtf you want us to do? kiss their asses and HOPE they will leave a $1 tip?????
And as to the “Gay” comment….If the store is RUN by Lesbians, and then the new manager taking over is a Fag, then YES, any lesbian or gay employees ARE treated different!
Gay cooks, gay servers, gay managers, gay area managers….birds of a feather!!
The customers aren’t being paid to know Pizza Hut’s product – the employees are. The customers aren’t being paid to know what the fuck they want – the employees are being paid to serve them. If you willingly take a job in retail and expect not to ever have to deal with idiots, then you’re a brainless moron who deserves no respect – shut-up and go get a job as a janitor somewhere, or some other job where you’ll never have to deal with the public. Dealing with idiots is part and parcel of working in retail. You either A) know that going in, or B) You’re an idiot. If it’s ‘A’ then you willingly signed on, so shut-up and and do your job. If it’s ‘B’ then you’re an idiot, so see ‘A’. Being in retail and complaining about having to deal with idiots is like being a doctor and complaining about having to deal with sick people.
And, yeah, wow, Pizza Hut employees have it so hard. I once spent 2 years working in the parks department of a township that had over 40,000 hectares of park area that needed regular maintenance, and 4 employees in the parks department in total. I hand dug ditches, cut down and moved massive trees, hand mowed grass, pulled weeds on my hands and knees, shoveled dirt, gravel, asphalt, snow, you name it, loaded and unloaded bricks, concrete, lumber etc., etc., all outside in 100+ degree heat, pouring rain, snow, and biting cold. And, I was paid a full 50 cents over minimum wage at the time. So you’ll have to excuse me if I just can’t seem to sympathize with how unbelievably taxing being a Pizza Hut employee is said to be.
And, as to your “gay” comment: I understand what you’re saying, I just don’t get what it has to do with anything. The entire staff at any given Pizza Hut could be space aliens from the planet Gleep-Zorp-7 for all I care, as long as they can handle their simple job and get a decent pizza to me the way I ordered it.
The bottom line is: the job of a Pizza Hut employee is simple and easy to do. That’s why you get paid minimum wage – because anybody can do your job. If it took some rare skill, or was so demanding and/or taxing that most people were loathe to take on the position, then Pizza Hut employees would be paid good money. But, they aren’t. Because, any idiot can walk in there, or at least should be able to walk in there, and do the job that needs to be done. So, there’s just no excuse for consistently messing up such a simple task.
FFS…..Pizza Hut is a job, a wage, a few tips here and there, a job, thats it, nothing more, nothing less.
I dont care about the ignorant ugly customers,
I dont care about the lying stealing two faced management,
I dont care about the idiots I have to work with…..
We are treated like shit…..so thats the service they get back…SHIT
Dont matter what damn job you have, there should be some respect both ways.
Run to death for 7 & half hours and no break, dripping in sweat and some lazy fat bastard cant refill his own drink for the fourth fucking time????
Customers calling us idiots cos there are no P’Zones, when it’s the managements job to check that shit????
Snotty stuck up bitches that sit with 12 of there equally nasty friends, for nearly 2 hours, leave the table and floor like a 5year old had a birthday party with monkeys, and then leave a fucking 25cent tip?????
Poor poor customers, how rough they must have it , being waited on hand and foot, “yes sir, no sir, kiss my ass sir”, keep your fucking $1 tip, I’ll survive!!
I’ll tell you what Derek, you come do this job for a week, and I’d gladly chop a tree down with no whining customers, and lets see who’s in the better mood ok?
Lmfao you think cos your pizza is late we are all fools? We know exactly who the fuck to get the pizza too on time and who not to… We have a history on the computer system for each and every customer, including the ones that bitch like little girls…..you do the math!!!
“FFS…..Pizza Hut is a job, a wage, a few tips here and there, a job, thats it, nothing more, nothing less.”
It’s a simple job with relatively few hardships to endure. It should be a breeze to perform efficiently for anyone with even a modicum of intelligence.
“I dont care about the ignorant ugly customers, I dont care about the lying stealing two faced management, I dont care about the idiots I have to work with…”
You sound like a good worker. You must be a treat to work with. I’m beginning to see at least one problem with Yum! Brands Inc., they appear to have grossly poor standards for selecting staff. If Pizza Hit are regularly hiring workers with your attitude, OF COURSE their service is going to suck.
“We are treated like shit…..so thats the service they get back…SHIT”
No matter how you are treated, you’re hired to do a job. Do your job while working through proper and effective channels to improve the quality of your employment, or go find another job. Simple, huh?
“Dont matter what damn job you have, there should be some respect both ways.”
Oh please! Look at your own comments above. It’s obvious that you’re only interested in respect flowing one way. You seem to expect to go into a minimum wage, brainless, dead-end job that any moron could do, have it be soft and cushy, without too many hassles, and have someone hand you a pay-cheque every week. Brother, it don’t work like that. The pay scale and comfort factor of almost any job is directly linked to the exclusivity and rarity of the service you provide. The skill set required to work in a fast food joint is neither rare nor exclusive. Ergo, the job is going to suck, and you’re not going to get paid shit to do it.
If you were expecting something better, you’re an idiot. If you’re not an idiot, then you knew all of that going in and you agreed to take the job and do the job under those terms.
“Some lazy fat bastard cant refill his own drink for the fourth fucking time????”
Uhhh, I believe that a significant part of the very purpose to going out and paying money to a food service provider is to have them do these sorts of things for you? You’re getting angry at the customers because they are expecting to be waited on by the wait-staff? Are you for real?
“Customers calling us idiots cos there are no P’Zones, when it’s the managements job to check that shit?”
You work in retail. That’s part of the job. See my last response – if you didn’t know this when you accepted the job, then you’re an idiot. When you accepted to receive money in exchange for your work at a retail outlet, you accepted everything that comes along with it. Customers being dicks are a regular feature of practically every retail business on the planet. When you agreed to work there, you agreed to put-up with dickish customers and do your job anyway.
“Snotty stuck up bitches that sit with 12 of there equally nasty friends, for nearly 2 hours, leave the table and floor like a 5year old had a birthday party with monkeys, and then leave a fucking 25cent tip?”
Again, that’s the point of going out and paying money to someone else to take care of all of that. And, tips are not required. You should be grateful they left you anything at all. You see, what you can’t seem to understand is, THAT’S YOUR DAMN JOB! You’re not simply being paid money to take an order and carry food to a table and that’s it. You’re being paid money to do everything that has gone along with retail food service since the beginning of retail food service. That entails dealing with customers, cleaning up messes, putting up with the usual shit, etc., etc.,
“Poor poor customers, how rough they must have it , being waited on hand and foot, “yes sir, no sir, kiss my ass sir”, keep your fucking $1 tip, I’ll survive!!”
That’s what they’re paying money to you for. THEY FUCKING EMPLOY YOU. They are giving you money in exchange for being waited on. You just don’t understand how this whole retail business thing works, do you?
“I’ll tell you what Derek, you come do this job for a week, and I’d gladly chop a tree down with no whining customers, and lets see who’s in the better mood ok?”
I’ve worked retail – I spent years working retail. If you think working at Pizza Hut is more of a taxing job than doing hard, physical, outdoor, three-season labor, then you are a complete moron, end of story. If you’re this riled up and out of place over the hardships of Pizza Hut employment, you wouldn’t last a day working in a township parks department. You’d likely have to be hospitalized after the first couple of hours.
“Lmfao you think cos your pizza is late we are all fools?”
No. I think that the people who can’t figure out how to do a simple-ass job that I could train a monkey to do are fools.
“We know exactly who the fuck to get the pizza too on time and who not to…We know exactly who the fuck to get the pizza too on time and who not to… We have a history on the computer system for each and every customer, including the ones that bitch like little girls…..you do the math!!!”
Strange then how over years of ordering from Pizza Hut, I have very few complaints regarding the speed of their delivery service. There seems to be a flaw in your statement. The post was about the ineptitude of the person taking the order, not the speed of service.
“My problems have been solely with their delivery service in my area – it really is a joke. I’d say we, quite literally, hit around a 50% problem-free ordering experience when we call for a delivery. At least half of the time we order either there is a fairly major hassle trying to get our order placed, the food arrives other than how we had ordered it, it’s cold or uncooked,
—->>>> or there is an unreasonably long delivery time, etc.”
Comment by Derek — August 1, 2007 @ 2:15 pm
“Strange then how over years of ordering from Pizza Hut, I have very few complaints regarding the speed of their delivery service”
Comment by Derek — August 20, 2007 @ 8:34 am
Seems your not the only one who can copy n paste huh????
Do you understand the term “very few” ? Or, do you just not know what words mean?
I listed delivery time as one of five complaints I’ve had when ordering 50% of the time. That translates into one fifth of one half as an average, or 10%. Which means that around 90% of the time there is no problem with the delivery time. And, that’s just using the raw numbers that you cited. It’s actually greater than that, as each complaint I listed doesn’t each account for a full one fifth in occurrences. I’d say that my complaints regarding both food being under/overcooked and receiving the wrong order occur much more frequently than complaints regarding delivery times. So, the actual number, I’d say, is well over 90%. Of the orders I receive from Pizza Hut, far fewer than 10% arrive in a unreasonable amount of time – I’d call that “very few.”
Jeez, why did you ever even take a job at Pizza Hut? I’m sure you could have easily stepped into a position in rocket science any time you felt like it.
Pizza Hut dont do piss tests Lmfaooooooo
I am not going thru the whole damn thing ,but just let me say that me and my wife have ordered pizza for delivery at least 13 times in the last fucking 4 months and only two out of the times we ordered were right. I have tried to contact upper mngt but i never get a return call. I know that they are people out there that complain all the time, but this is the only time ive ever called or been just pissed at the serv. they fucking suc ps any one know corp number
Joey ask Dereck lol.
Pizza Hut will pass the buck, hell even at my Pizza Hut if we get an angry customer on the phone asking for management, they just say “Cant be bothered and put the fuckin cook on the phone!!”
I’D LIKE TO SEE U TO TRY AND USE THE PIZZA HUT COMPUTERS THEIR FUCKING DOS FROM LIKE THE 1980S AND IF U FUCK UP ONE THING THE HOLE ORDER HAS TO BE RETAKEN THE COMPUTER IS COMPLICATED AND UH NOT TO MENTION THE PEOPLE WHO ANSWER THE PHONES ARE A FUCKING 16 17 YEAR OLD KIDS . IT’S COOL U SUPPORT BEING MEAN TO CHILDREN AND ARE AGAINST LABOR LAWS. faggit
Wow all this stuff is like two years old…I wonder if any of these ppl even look at this page ne more…well ne ways I was a cook at pizza hut and it was pretty shitty (haha that rhymed). The pizza slut I worked at was full of family members, so of course ne one who was related got special treatment, and I was responsible for dishes and cooking, which doesnt sound to bad but trust me it sucked. On some nights they would have a mentally challenged person (she literally was, I’m not putting her down) doing dishes and she would take fucking forever. Sometimes we’d get so busy the ticket taker thingy that had ppls orders would drag all the way onto the floor and I’d get in trouble for it. I quit there after working for about 6 months, best decision I ever made. I’m not sure why I just wrote all this, but just to give a little insight, I never spit or degraded a customers order in ne way and I washed my hands constantly…
I love pizza! All I can say is that Pizza Hut ordering via phone today is manned with people who takes orders from the heart. We need to cooperate as much as we want to get our pizza right.
ok ok everyone here is just talkin down the hut, which makes me reluctant. But if i see one more of those goddamn commercials without getting a calzone, ima freak out.
To All:
I’m a Pizza Hut driver in a small town and its been an overall good experience for me. I know sometimes I don’t always want to be there because I’m tired or stressed about something, but its generally good. I have to set the example for everyone else even if I’m not the manager. Everyone respects me because I follow the rules and use common sense. The managers and coworkers are courteous and respectful. The closing shift can be a bear at times but we usually get out by 12 M at the latest. We’re all a family/team and care about how each person is doing.
As far as the customers go, some can be pushy and irritated if you ask them to repeat themselves. I realize I’m on their good graces so I’d better be courteous even if I feel agitated because they’re ultimately the Boss. No orders -> no hours. People need to be respected as people, not just customers. If I come to work with the right attitude and want to do my best, everyone else benefits. If you treat people poorly, how do you expect they will reciprocate?
Key to succeed: do your best and communicate with both fellow workers and customers! Know the ins and outs of your job and go beyond expectations. You’ll eventually be rewarded.
When I don’t want to be at work, I focus on where my ultimate faith is, in God. If you don’t know where to turn, and have questions about the meaning of life. Feel free to contact me.
e b e r g e l a n d [at] h o t m a i l . c o m
I signed [email protected] Pizzahut.com, and ordered there special Tuscany Tuesday. Two pastas for $10.00 plus delivery fee my order was $13.25 When I got it, it was wrong! Called the store I ordered from in Lou. Ky on New Cut Rd. They said I would have to pay another delivery fee plus a dollar plus wait to get it fixed. I took the pasta back, and was denied a refund, and they kept the pasta. Had the manager sign off on the receipt, showing he denied refund. Now I’m waiting to hear back from Pizza Hut head quarters. Thinking this will end up in small claims court. I will never order from Pizza Hut again.
You’re ordering a menu item that isn’t always available. Green olives aren’t often on the menu…even if your local store temporarily carries them from time to time.
You should really stop whining when an item that isn’t promised to be available isn’t available.
Green olives aren’t on the menu you idiot!!! Be appreciative when they are available instead of whining when they aren’t.
Please, don’t order again. Call the WHAMbulance or make your own pizza.
PLEASE!!!!!
PizzaHut Employee: As a matter of fact, green olives ARE on the menu – it’s printed there right in the list of available toppings. As well as that, in well over twenty-five years of ordering from Pizza Hut, never once have I been told that green olives are not a regular menu item. But, with all of that aside, never once did I complain in the article that I couldn’t get, or had difficulty getting, a specific topping that I desired. If I had been told that any topping was not available, I wouldn’t have had a problem. I was complaining about a consistent history of outright incompetence on the part of Pizza Hut employees.
Therefore, you’re clearly an imbecile. And, I have to suspect that you were hired by Pizza Hut as part of some sort of equal opportunity hiring program they had adopted to provide jobs to the mentally challenged.
Hey all, I hate Pizza Hut. I ordered two off the menu, no variations. One showed up and they wanted $29.00 for one 14″ Chicken Cesar pie. We sent it back and ordered from another company.
I have worked for pizza hut, about a little over a year now as a server. I have gone through at least 5 RGM’s! I soon realized that this company is not run like it should be. I am 18 years old & This is my first job, I have never met so many ignorant people in my life, We just got new shift managers & plus a new general manager, all I’ve seen from this “adults” are just power hungry managers that try to get over on you, most shift managers I worked with, we’re dope heads & very lazy( which is why we have so many mistakes / complaints)! I have to deal with rude people on a daily bases, trust me, we hate you, just as much as u hate us! I would not recommend working as a server at pizza hut, where I work u only get credited for what you don’t do! As a server ur job sucks! Not only do u sit ur customers u get there order & refills just like any other resturant, except for at pizza hut, u don’t have a set amount of tables each night, u get whoever comes in, one day I was the only sever with 12 tables! Yes 12 tables, that is just completely impossible to serve that many at once, so u could o nly imagine how much pressure I was under! Also as a server at pizza hut, u don’t have a busboy u clean all ur tables, & if the phone rings u answer it , also u have to Cash out carryout customers as well! As for the pay, $2.13 an hour! Tips, please, the most I ever made was $60 on one night, & like I said I’ve been working here more than a year, why do I still work there?? Hell if I know! But as for customers, wherever you eat, be respectful, you have no idea what some of this workers go through with customers! It’s a very unpleasant feeling when u have customers lecturing you, like they know what their talking about. Yes everyone makes mistakes, if it’s a continued process, it’s obviously a manager problem for not taking care of the mistake. Although there are mess ups, you should still be aware that everyone has feelings, & should be respected
Reading a comment about the guy who orders 14 times and they get it right twice. Your an idiot for still ordering from that place. Get off your fat ass and cook something. Just my two cents your a dumbass! LOL
^ – Current, and doomed to work the rest of his miserable, purposeless and entirely ineffectual life as a Pizza Hut employee, is pissed off because I ragged on his source of income. And, P.S. ***YOU’RE*** the dumb-ass, Dumb-ass!
derek your a fucking retard and if you came into my store i would litterally masterbate myself to an orgasm where i ejaculate at least a couple ounces of cum, then ill add that sweet juicy nectar to your “chicken alfredo” pizza. You fucking corny ass loser! I worked at a parks department too and your full of shit. Go blow your fucking brains out you small dick faggot. You probably have one of those micro penises
Wow, Matt! You sound like a regular genius! I wonder why you’re working at Pizza Hut???
FUCK YOU PIZZA HUT!!! IT DIDNT FIT……AND IT BURNT……OWCHIES….
Anna is stupid she should have told him she didn’t want the pizzas if she couldn’t use the coupon. I had trouble one time in Tesco when I tried redeeming a coupon for an item; the cashier said it wasn’t valid.
I pointed out that the item I bought was EXACTLY the same item printed on the coupon and th coupon was still in date. She just shrugged her shoulders so I said ok I don’t want it, take it back.
Then as if by magic she typed some numbers into the keyboard and got the coupon accepted. It’s funny how they find a way when they are faced with the prospect of having to call a colleague over to return something to stock.
I used to work at the hut and could eat it every day. In fact I did. 15 years later, I’ve ordered this garbage and it sucks. Eazy to have great deals when you don’t put cheese on it anymore. It has no taste. I can buy a better frozen pizza for $1.39. Took 1.5 to get a pizza delivered on a Wednesday night. No discount given. They look at me like I’m speaking Spanish. Fuck off Hut. You suck!